Covid-19 Update

Updated 08/20/20

We want to thank you for your patience and understanding over the past several months. This hasn’t been an easy time for any of us. Although Chicago has moved into the next Phase, we’ve decided to continue our curbside services to maintain your safety and ours and to continue to provide efficient service. Please, let us explain why.

Due to the intimate nature of our work, human viruses can spread very quickly within the clinic and the size of our exam rooms doesn’t allow for proper social distancing. Additionally, the amount of time to properly sanitize the rooms and common areas after every interaction would reduce the number of pets we could see each day. Being here for you and your furry family members is core to who we are, so we must do everything we can to stay safe.

We truly miss seeing you. We will continue to monitor everything and let you know as soon as we get to a point where we feel we can safely see everyone face-to-face again.

A few  reminders:

  • Please wear a mask. Everything we’re doing is not only to keep you safe but also our staff. We’re only able to stay open as long as we have healthy team members. Please wear a mask when you’re getting your pet out of the car and giving them to us.
  • There are still only a limited number of appointments available each day. We are scheduling appointments for vaccines, but our first priority is to help our sick patients. Therefore, please be prepared to schedule your appointment a few weeks in advance of when the vaccines are due.
  • Carside appointments are continuing. This means you’ll stay in the car while the doctor examines your pet and all consultations will be done over the phone. Please call us when you arrive for your appointment.
  • We still cannot perform nail trim or anal gland expression only appointments. Our daily teams are small to reduce health risks, which means we don’t have the staff available for these services. Let us know if you need your pet’s vaccine records sent to a groomer. Or you can access them through our Vitus Vet app.
We’re proud to be a part of this community for over 35 years. Thank you for continuing to support us and letting us care for your furry family members.





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